Privacy Policy

At TS Mobile, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, create an account, place an order, or interact with our services.

By using TS Mobile, you consent to the practices described in this Privacy Policy.

📌 Information We Collect

To provide our services effectively, we may collect the following types of information:

👤 Personal Information

When you register, place an order, or contact us, we may collect:

✅ Full Name

✅ Mobile Number

✅ Email Address

✅ Billing Address

✅ Shipping Address

✅ GST Details (where applicable)

✅ Payment-related information

💻 Technical Information

When you use our website, we may automatically collect:

✅ IP Address

✅ Device Information

✅ Browser Type

✅ Operating System

✅ Website Usage Data

✅ Cookies and Similar Technologies

📞 Customer Support Information

When contacting our support team, we may collect:

✅ Communication Records

✅ Support Requests

✅ Feedback and Reviews

🎯 How We Use Your Information

We use your information for legitimate business purposes, including:

🛍️ Processing and fulfilling orders

📦 Shipping and delivery management

💳 Processing payments

📞 Providing customer support

📧 Sending order updates and service notifications

🔐 Enhancing website security

📊 Improving website performance and user experience

⚖️ Complying with legal and regulatory requirements

🤝 Preventing fraud and unauthorized activities

🍪 Cookies & Tracking Technologies

TS Mobile may use cookies and similar technologies to:

✅ Remember user preferences

✅ Improve website functionality

✅ Analyze website traffic

✅ Enhance user experience

You may manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features and functionality.

🔐 Data Protection & Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information from:

🔒 Unauthorized access

🔒 Unauthorized disclosure

🔒 Misuse

🔒 Alteration

🔒 Loss or destruction

While we strive to protect your information, no online platform or electronic transmission can guarantee absolute security.

💳 Payment Information

Payments are processed through secure third-party payment service providers.

TS Mobile does not store sensitive payment credentials such as:

❌ Full credit card numbers

❌ Debit card PINs

❌ Banking passwords

❌ UPI PINs

Payment processing is subject to the policies and security measures of the respective payment provider.

🤝 Sharing of Information

We may share information with trusted third parties only when necessary for business operations, including:

🚚 Logistics and delivery partners

💳 Payment service providers

📧 Communication service providers

📊 Analytics and technology service providers

⚖️ Government authorities where legally required

We do not sell, rent, or trade customer personal information to third parties for their independent marketing purposes.

📦 Order Fulfillment

To process and deliver orders, certain information may be shared with:

✅ Sellers

✅ Warehousing partners

✅ Courier and logistics partners

Only information necessary for order fulfillment and customer service will be shared.

⚖️ Legal Compliance

We may disclose information when required to:

📜 Comply with legal obligations

📜 Respond to lawful requests from authorities

📜 Protect our legal rights

📜 Prevent fraud or security threats

📜 Enforce our policies and agreements

👤 Customer Rights

Subject to applicable laws, customers may have the right to:

✅ Access their personal information

✅ Request correction of inaccurate information

✅ Request deletion of eligible information

✅ Update account details

✅ Withdraw consent where applicable

Requests may be subject to identity verification and legal requirements.

📧 Marketing Communications

We may occasionally send:

📢 Promotional offers

📢 Product updates

📢 Service announcements

📢 Marketing communications

Customers may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us.

🌐 Third-Party Links

Our website may contain links to third-party websites or services.

Please note:

⚠️ Third-party websites operate independently.

⚠️ TS Mobile does not control their privacy practices.

⚠️ We are not responsible for the content, security, or privacy policies of third-party websites.

Users are encouraged to review the privacy policies of any third-party websites they visit.

👶 Children’s Privacy

TS Mobile services are not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from minors without appropriate parental or legal guardian consent.

If we become aware that such information has been collected unintentionally, reasonable steps may be taken to remove it.

🌍 Data Retention

We retain customer information only for as long as necessary to:

📦 Fulfill orders

📋 Maintain business records

⚖️ Comply with legal obligations

🔒 Resolve disputes

🛡️ Enforce agreements and policies

Retention periods may vary depending on applicable laws and operational requirements.

🔄 Changes to This Privacy Policy

TS Mobile reserves the right to modify, update, amend, or replace this Privacy Policy at any time without prior notice.

Any updates will become effective upon publication on the website.

Customers are encouraged to review this Privacy Policy periodically.

❓ Frequently Asked Questions (FAQs)

Q1. Does TS Mobile sell my personal information?

No. TS Mobile does not sell, rent, or trade customer personal information to third parties for their independent marketing purposes.

Q2. Why do you collect my personal information?

We collect information to process orders, provide customer support, improve services, enhance security, and comply with legal requirements.

Q3. Is my payment information secure?

Payments are processed through secure payment providers. TS Mobile does not store sensitive payment credentials such as card PINs or UPI PINs.

Q4. Can I update my personal information?

Yes. Customers may update account information or contact our support team for assistance.

Q5. Can I opt out of marketing emails?

Yes. You may unsubscribe from marketing communications at any time.

Q6. How long do you keep my information?

Information is retained only as long as necessary for business operations, legal compliance, and customer service purposes.

📞 Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

TS Mobile

🌐 Website: TS Mobile Official Website

📧 Email: support@tsmobile.in

📞 Customer Care: +91 92175 71960

🟢 WhatsApp Support (24×7): +91 92175 71960

🤝 Our Privacy Commitment

At TS Mobile, protecting your privacy is an important part of our commitment to customer trust.

🔒 Secure Information Handling

🛡️ Responsible Data Protection

📋 Transparent Privacy Practices

💙 Customer Trust & Confidence

Thank you for choosing TS Mobile. We value your trust and are committed to safeguarding your information. 🔒📱🛍️✨💙